Plans de paiement

Question 1

Where can I use my Virtual Card?

Answer

Your PayBright Virtual Card can only be used on Eaulogik for CAD or USD purchases.

Question 2

Can my Virtual Card be used multiple times?

Answer

No, the Virtual Card is a one-time use card and can only be used for a single purchase. To make another purchase using PayBright, you can generate another card by clicking on the link in the email or text message you receive from PayBright and following a few short steps. You will not need to complete a new application for the new virtual card once you’ve already been approved.

Question 3

What happens if I have multiple items in my cart?

Answer

Your PayBright Virtual Card can be used for one single purchase payment on Eaulogik, regardless of how many items you are buying with that purchase.

Question 4

How do I use my Virtual Card?

Answer

You can use your card when you check out on Eaulogik. Simply select “Visa” as the payment option and enter in your PayBright Virtual Card details (first and last name, credit card number, CVV) in the credit card payment field.

Question 5

What is the limit on my Virtual Card?

Answer

You can use this card for one purchase of up to your approval amount. PayBright will fund your card with your approved amount and the card will expire immediately after you use it.

Question 6

Will my payment plan terms be adjusted to reflect the actual purchase amount?

Answer

When you apply for a PayBright Virtual Card, PayBright show you the expected installment payment amount and other payment plan terms based on the purchase amount you enter. If the final purchase amount varies from the original amount entered, your installment payment amount and other payment plan terms will adjust automatically. PayBright will email you a copy confirming your final installment amount and all the details of your payment plan.

Question 7

What happens to any unused approval amount? Does my card expire?

Answer

You can use PayBright to make a single purchase that is less than or equal to your approved amount. Your approval amount with PayBright will remain valid until the first time you use your card, or your card expires. Once the card expires, you can quickly create a new PayBright virtual card by clicking on the link in the email or text message you receive from PayBright and following a few short steps. You will not need to complete a new application for the new virtual card once you’ve already been approved.

Question 8

What happens if my purchase is higher than the amount on my Virtual Card?

Answer

If your purchase amount is higher than the amount on the Virtual Card. Please click here to request a higher purchase amount with PayBright and generate a new card image in your Virtual Card Screen. This will automatically cancel your card and payment plan request. Approval for higher amount is not guaranteed.

Question 9

Where can I find my Virtual Card after I apply?

Answer

To access your Virtual Card, PayBright will send you an email and text confirmation with a link to your Virtual Card. Click the link to access your card.

Question 10

How can I access information about my installment amount and terms?

Answer

You will get an email from PayBright confirming your payment plan terms and installment amount. More information on the PayBright website here.

Question 11

What happens if I chose to return my purchase or receive a refund from Eaulogik?

Answer

If you return your entire purchase or receive a full refund, your PayBright payment plan will be cancelled and you will no longer owe anything for the purchase. If you have already made a payment on your purchase, the payment will be returned to the same account you used to make the payment.
If you return only a part of your purchase or receive a partial refund, the refunded portion of your PayBright payment plan will be cancelled and you will continue to owe the balance. Your installment payments will remain the same, but your payment plan will be paid off sooner as a result of the refund.
In the event of any refund, you will receive an email from PayBright confirming the transaction and the amount you still owe, if any.

Question 12

I have a question. Who do I contact?

Answer

Contact Eaulogik by calling 1-888-436-7273 for questions regarding your purchase. Contact PayBright for questions regarding your credit, by calling 1-877-276-2780.

Appelez-nous au 1-888-473-7273 ext. 107

Plans de paiement